Copy Express, Inc.

PDF JobReady

Help & Information

If your questions are not answered with the following Frequently Asked Questions, please complete our technical support form by clicking on the link below.

  • Can I save the PDF that is created, for my own records?

    Yes, from the preview screen you can save the JobReady PDF file to your computer. You will be able to view, and print the file only from that computer, or the print shop.

  • How does using PDF JobReady benefit me?

    PDF captures formatting information from a variety of desktop publishing applications. This makes it possible for you to send your formatted documents and have them appear on the recipient's monitor or printer as you intended. This means the folks at your favorite print shop may spend less time making modifications to your "completed" document which you would then need to proof. Your project gets a jump start through the production cycle and ultimately gets returned to you in shorter time. And, since the PDF file format was developed by Adobe systems, why not use the creation tool developed by them as well?

  • Instead of seeing the PDF preview, I see "The security plug-in required by this command is unavailable". What is going on?

    If you see this message instead of the PDF preview, then something interfered with the proper installation of the PDF JobReady driver. Verify that you are running Reader 6.0 or 7.0. Upgrade if necessary. Then uninstall PDF JobReady, and restart the machine. Install PDF JobReady and try again.

  • My documents are not quite print-ready. They still need layout work done by my printer. Will they be able to do this work once I've converted the file into a PDF?

    Slight modifications are achievable with PDFs. Time and money can be saved by providing a complete, final version.
    For help in providing a properly prepared file, please refer to our "Digital File Standards", located under "Resources & Support", "Tips & Tricks" and "How-To Articles". The instructional sheet provides a checklist of things to keep in mind, information we might need to know, as well as, guidelines for successful file preparation.

  • What applications work with PDF JobReady?

    PDF JobReady supports almost every desktop application. However, initial testing has shown CorelDraw to be a slower conversion process with occasional errors. This is caused by an incompatibility between CorelDraw and the PostScript drivers. We have no reports of incompatibilities with other applications.

  • What are the System Requirements for using PDF JobReady?

    A PDF JobReady driver is available for: Windows 2000 and XP, Mac OS 9 and OS X.

    You will need a later version of Adobe Reader *(6.0 or 7.0) or the full version of Adobe Acrobat.

    PDF JobReady uses an integrated Internet Explorer window. Browser Requirements for Windows 2000 and XP:
    At least IE 5.5 with Service Pack 2

    Browser Requirements for Mac OS 9:
    IE 5.0, 5.1 per Adobe, IE v5.2 is specifically excluded

    *The Mac OS X driver uses an integrated Safari window, no browser or Reader requirements apply

Copy Express, Inc.
301 E. Calhoun St. • Woodstock, IL 60098
Phone: 815-338-7161 • Fax: 815-338-1228 • Toll-Free: 800-870-7161
E-mail: copytalk@copyexpressyes.com